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Alice in Rescueland Auction Questions and Answers

This year, we are improving your auction experience with ReadySetAuction!

Ticket Purchase & Payment

Ticket Purchase: Purchase your tickets online on the Event Auction Website. Note that physical tickets are not needed at the door. The name and email (or phone) of every member of your party is needed so we can arrange table seating and speed up entry at the door on event day (i.e. RSVP). You can find the RSVP contact on the Event Auction Website.

To buy tickets offline please call Mike or Laurel at 780-481-6142.

For Ticket Buyers: If you haven’t registered your guests on the Event Auction Website before the event, you’ll need to do this upon arrival to get bidding numbers. Registering in advance helps reduce wait times at check-in.

Bidding & Event Procedures

  • Registration for Bidding: To participate, you’ll need to register for an account via the website. The new online registration option lets you add payment info, speeding up the check-in and checkout processes. To register to bid, go to the event website and select “sign in” in the top right hand corner to create an account. (Note: Ticket purchase is separate from bidding registration.)
  • RSVP: Please make sure you RSVP by telling us who is in your party, and ensure to have those guests of your party register on the Event Auction Website. Contact information is on the site.
  • Online Prebidding: You can place bids on select items online until Nov. 1 at 5:00 p.m. In-person bidding for these items will resume at the event and the item start price will be whatever the online price is at close of the prebidding. If no one outbids the final online bid, the online bid wins.
  • In-Person Bidding: Hundreds of great items will be available for in-person bidding. Like last year, simply write your bidding number and amount on the item’s bid sheet.
  • End-of-Evening Payment: At the end of the event, you can choose a payment line based on how you’d like to pay: cash, debit/credit, or if you’ve checked yourself out using your phone, you just go to the item pickup location/line.
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Why wasn't I sent tickets when I purchased?

In Ready Set Auction, people are tracked (not ticket numbers) and so the distribution of physical tickets is not needed. However, one must register for the event by providing us with their full name, email address and phone number. If you are part of someone's party (i.e. someone purchased tickets for you), it is crucial that you contact us with your registration information before the event date.

When you arrive at the event, you will simply need to let us know your name to check in. No ticket required.

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What if I don’t know who my guests will be yet?

 

You can let us know your guest names by RSVP any time before the event. Please provide them with the Event Auction Website URL and have them register.

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What do I need to show proof of purchase at the door?

 

There are no physical tickets to show at the door, we just need your name. If you have registered, we will have all of your information and check-in will simple and quick. If you haven't registered, we will have to enter your information at check-in and then assign you your table -- it's a really good idea to register on the Event Auction Website and RSVP us before the event start.

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What is e Prebidding?

A select set of Auction will be put online for prebidding. People can bid online on these items up until the start of the event. The pre-bidding closes at 5:00 the night before the event (November 1) and the prebidding items will then be switched to in-person bidding for the event. Whatever the price is at online when the prebidding closes will become the starting bid for the in-person portion of the auction.

You can bid online even if you are not attending the event, however, note that bidding will continue at the event. If nobody beats the highest online bid (after the event close), that person wins the item (whether in attendance or not).

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What is ReadySetAuction?

ReadySetAuction is a software package that SCARS now uses to conduct all of our auctions. The system provides us with better tools to track auction information and allows for ePrebidding (something new).

How RSA Helps:

  • Uses a self-contained website where Patrons can register for the event, purchase tickets and other items we may have for sale.
  • Provides us tools to assign seating and create table assignments.
  • Registration within the site allows our Patrons to participate in Prebidding ahead of the auction
  • Provides our Patrons with the ability to check themselves out at the event so that they don't have to wait in line (or if they want to leave early). All purchases and auction wins are tracked within the system so the registered user can see their invoice online and even pay online with debit/credit.
  • If a Patron wishes to do their checkout in person, we are able to instantly access their invoice/winnings in order to complete their checkout.

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At the Event Can I pay with cash or debit?

 

Yes, there will be a dedicated line for cash and debit